Remote IT Support

💻 Remote IT Support

Get your PC or laptop fixed from the comfort of your home — no need to unplug anything or drive anywhere. I connect securely to your computer and fix the problem while you watch.

What’s Included

  • Virus, malware & spyware removal
  • Software installation & updates
  • Email setup & troubleshooting (Gmail, Outlook, etc.)
  • Printer & peripheral configuration
  • Windows & Microsoft Office support
  • General system cleanup & speed optimisation
  • Browser issues & password recovery

How It Works

  1. Call or WhatsApp me on 060 444 1210 and describe the problem.
  2. I send you a secure remote link — no software to install beforehand.
  3. You approve the connection and watch me fix it in real time.
  4. Pay after the job is done — only if you’re satisfied.

Pricing

Standard Remote SessionFrom R200
Complex Issue (1.5–2 hours)From R350
Follow-up within 7 daysFree

Most issues are resolved within 30–60 minutes. You’ll get an upfront estimate before I start.

Is Remote Support Safe?

Yes. The connection is encrypted and temporary — I can only access your computer while you’re watching and have explicitly approved the session. Once the session ends, I have no further access. Your data privacy is protected under POPIA.

🚀 Same-Day Support Available

Most remote sessions can start within 2 hours during business hours.